Cikgu Norsanina
Cikgu Pengurusan Perniagaan
Principles of Marketing (1)
Resume cv 2026 b
NORSANINA HAMID
Petaling Jaya, Selangor
016-2551085 | norsanina@gmail.com
ACADEMIC PROFILE
Lecturer in Business and Management with experience in teaching support, academic research, and training facilitation. Demonstrated ability to guide students in understanding complex concepts through structured and practical approaches. Experienced in quantitative research, including literature review, data analysis (SPSS), and academic writing. Passionate about fostering student engagement, critical thinking, and real-world application in line with programme learning outcomes.
Leverages over 10 years of banking and financial services experience to connect academic theory with practical industry applications.
EDUCATION
PhD (Candidature), Business / Management
Taylor’s University, Malaysia
2014 – 2017
Master of Business Administration (MBA)
University of Southern Queensland, Australia
2006 – 2011
TEACHING AREAS
- Principles of Marketing
- Introduction to Economics
- Entrepreneurship & Small Business Management
- Organizational Behaviour (Basic Level)
ACADEMIC & TEACHING EXPERIENCE
Taylor’s University
Assistant Lecturer / Research Assistant
Sep 2015 – Sep 2017
- Supported teaching and learning activities in Business and Organizational Behaviour-related subjects
- Assisted in developing lecture materials, tutorials, and student guidance
- Conducted literature reviews using Scopus, Web of Science, and Google Scholar
- Assisted in research design, hypothesis development, and conceptual framework building
- Performed statistical analysis using SPSS (descriptive, reliability, regression)
- Contributed to manuscript writing for journal publication and conference papers
- Supported student-related academic consultations and academic activities
PROFESSIONAL EXPERIENCE
Independent Trainer & Content Developer (Self-Employed)
Sep 2017 – Present
- Develop and manage projects in content creation, website development, and digital engagement
- Design structured, research-informed educational and professional content
- Conduct training sessions and workshops on personal development and professional skills
- Create teaching materials, presentation decks, and interactive learning activities
- Apply storytelling and structured thinking approaches to enhance understanding and engagement
Business Development Manager – Finno Group Sdn Bhd
May 2012 – July 2014
- Managed sales and marketing activities related to financial and loan products
- Supervised and mentored new staff, providing training and performance guidance
- Developed and implemented business plans to achieve sales targets
- Handled administrative processes for loan submissions and approvals
Mortgage Consultant – Kumpulan Maybank
May 2008 – May 2012
- Delivered sales targets for housing loans and financial products
- Provided advisory services to clients on mortgage and financing solutions
- Prepared reports and supported departmental administrative functions
Mortgage Sales Executive – Affin Bank Berhad
2006 – 2007
Mobile Sales Officer – Bank Bumiputra Commerce
2004 – 2005
Mortgage Sales Executive – Standard Chartered Bank
2001 – 2004
TEACHING & TRAINING EXPERIENCE
- Conducted weekly online training sessions (1 year) on basic entrepreneurship and marketing for offline business owners transitioning to digital platforms
- Designed and delivered structured modules covering digital marketing fundamentals, customer targeting, and content strategy
- Facilitated interactive sessions to support practical understanding and real-world application
- Provided guidance to participants in applying marketing strategies to their own businesses
PUBLICATIONS
- Hamid, N. (Year). What is Meant by Subprime Mortgage Crisis? Does It Affect Malaysia’s Economy? Available at Academia.edu
- Hamid, N. (Year). Effectiveness of Service Delivery Systems of Local Government Authorities to Enhance the Business Growth Potentials of Regional Businesses. Available at ResearchGate
CONFERENCE PRESENTATION
- Presenter, Taylor’s University Research Colloquium (2016)
- Presented research findings in conjunction with PhD study
- Participated in academic discussions with faculty members
CERTIFICATIONS
- Train The Trainer (HRDF)
SKILLS
- Quantitative Research & Data Analysis (SPSS)
- Academic Writing & Literature Review
- Teaching & Facilitation
- Digital Marketing & Content Development
- Critical Thinking & Structured Problem Solving
LANGUAGES
- English: Intermediate
- Bahasa Malaysia: Advanced
REFERENCES
Available upon request
Cream Gatal
Resume cv 2026 a
Seneca letter 1 - father
Palm Revised
From our earlier discussions, your study looks at employee performance, considering sustainable practices, perceived supervisor support (PSS), and individual factors (like self-efficacy, emotional intelligence, adaptability, and work ethics). You’re preparing this for a DBA thesis, so the “theory” section should:
- Ground your research in a recognized theory.
- Show how previous studies used similar theories.
-
Link the theory directly to your Research Objectives (RO) and Research Questions (RQ).
Possible Theoretical Foundation
1. Social Exchange Theory (SET) – Core Theory
-
Why?
- SET (Blau, 1964) has been widely used in HR, organizational behavior, and performance research.
- It argues that workplace relationships are built on reciprocal exchanges. When organizations/supervisors provide support (resources, fair treatment, recognition), employees feel obligated to reciprocate with higher effort and performance.
- How it links to your study:
- Sustainable practices → employees perceive fairness and long-term care from the organization.
- Perceived Supervisor Support (PSS) → employees feel valued, respected, and supported.
- Individual factors (self-efficacy, adaptability, etc.) → shape how employees interpret these exchanges and decide whether to reciprocate positively.
- This aligns with your RO and RQ since you’re investigating how organizational and individual factors affect employee performance.
2. Conservation of Resources (COR) Theory – Supporting Lens
-
Why?
- COR theory (Hobfoll, 1989) explains that people strive to obtain, retain, and protect resources.
- In organizational settings, resources can be job support, training, autonomy, or even psychological resources like confidence.
-
How it links to your study:
- Sustainable practices = organizational resources.
- PSS = social/relational resources.
- Individual factors (emotional intelligence, adaptability, work ethic) = personal resources.
- Employee performance improves when individuals have more resources and don’t feel threatened by loss.
3. Integration into Your Study
A theoretical framework could therefore combine SET as the main foundation, supported by COR Theory. This way:
- SET explains why employees reciprocate support and practices with higher performance.
- COR explains how resources interact—sustainable practices and supervisor support provide external resources, while individual factors are internal resources—together influencing employee performance.
- ✅ So, your study could be grounded in Social Exchange Theory (SET), supported by Conservation of Resources (COR) theory.
-
Why?
-
Why?
Akhlak
Adab
Daily Traits Checklist
From Reaction to Prophetic Character
1. Pause: Traits to Watch
- ☐ Overthinking without action
- ☐ Comparing yourself to others
- ☐ Expecting validation from people
- ☐ Feeling ungrateful
- ☐ Jealousy or insecurity
- ☐ Acting out of ego (superior/inferior)
- ☐ Procrastination or avoidance
- ☐ Reacting harshly or emotionally
Rule: Notice → Pause → Do not act immediately.
2. Replace: Prophetic Actions
- ☐ Choose the right action, not the easiest
- ☐ Take small action immediately
- ☐ Speak only when beneficial
- ☐ Stay consistent, even if small
- ☐ Respond gently
- ☐ Practice patience in discomfort
- ☐ Help without expecting return
- ☐ Say “Alhamdulillah” with awareness
3. Real-Time Reset
- ☐ What am I feeling right now?
- ☐ Is this a reaction or a choice?
- ☐ What is the right action here?
- ☐ Act on it (even small)
4. Night Reflection
- ☐ Where did I react instead of respond?
- ☐ Where did I act with good character?
- ☐ What will I improve tomorrow?
5. Core Traits to Build
- ☐ Gratitude
- ☐ Action
- ☐ Patience
- ☐ Sincerity
- ☐ Responsibility
“Act with wisdom. Stay consistent. Choose character over reaction.”
Jimi Hendrix 3
440 Hz
Circular Economy 2
Principles of Marketing (1)
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