NORSANINA HAMID
Petaling Jaya, Selangor
016-2551085 | norsanina@gmail.com
ACADEMIC PROFILE
Lecturer in Business and Management with experience in teaching support, academic research, and training facilitation. Demonstrated ability to guide students in understanding complex concepts through structured and practical approaches. Experienced in quantitative research, including literature review, data analysis (SPSS), and academic writing. Passionate about fostering student engagement, critical thinking, and real-world application in line with programme learning outcomes.
Leverages over 10 years of banking and financial services experience to connect academic theory with practical industry applications.
EDUCATION
PhD (Candidature), Business / Management
Taylor’s University, Malaysia
2014 – 2017
Master of Business Administration (MBA)
University of Southern Queensland, Australia
2006 – 2011
TEACHING AREAS
- Principles of Marketing
- Introduction to Economics
- Entrepreneurship & Small Business Management
- Organizational Behaviour (Basic Level)
ACADEMIC & TEACHING EXPERIENCE
Taylor’s University
Assistant Lecturer / Research Assistant
Sep 2015 – Sep 2017
- Supported teaching and learning activities in Business and Organizational Behaviour-related subjects
- Assisted in developing lecture materials, tutorials, and student guidance
- Conducted literature reviews using Scopus, Web of Science, and Google Scholar
- Assisted in research design, hypothesis development, and conceptual framework building
- Performed statistical analysis using SPSS (descriptive, reliability, regression)
- Contributed to manuscript writing for journal publication and conference papers
- Supported student-related academic consultations and academic activities
PROFESSIONAL EXPERIENCE
Independent Trainer & Content Developer (Self-Employed)
Sep 2017 – Present
- Develop and manage projects in content creation, website development, and digital engagement
- Design structured, research-informed educational and professional content
- Conduct training sessions and workshops on personal development and professional skills
- Create teaching materials, presentation decks, and interactive learning activities
- Apply storytelling and structured thinking approaches to enhance understanding and engagement
Business Development Manager – Finno Group Sdn Bhd
May 2012 – July 2014
- Managed sales and marketing activities related to financial and loan products
- Supervised and mentored new staff, providing training and performance guidance
- Developed and implemented business plans to achieve sales targets
- Handled administrative processes for loan submissions and approvals
Mortgage Consultant – Kumpulan Maybank
May 2008 – May 2012
- Delivered sales targets for housing loans and financial products
- Provided advisory services to clients on mortgage and financing solutions
- Prepared reports and supported departmental administrative functions
Mortgage Sales Executive – Affin Bank Berhad
2006 – 2007
Mobile Sales Officer – Bank Bumiputra Commerce
2004 – 2005
Mortgage Sales Executive – Standard Chartered Bank
2001 – 2004
TEACHING & TRAINING EXPERIENCE
- Conducted weekly online training sessions (1 year) on basic entrepreneurship and marketing for offline business owners transitioning to digital platforms
- Designed and delivered structured modules covering digital marketing fundamentals, customer targeting, and content strategy
- Facilitated interactive sessions to support practical understanding and real-world application
- Provided guidance to participants in applying marketing strategies to their own businesses
PUBLICATIONS
- Hamid, N. (Year). What is Meant by Subprime Mortgage Crisis? Does It Affect Malaysia’s Economy? Available at Academia.edu
- Hamid, N. (Year). Effectiveness of Service Delivery Systems of Local Government Authorities to Enhance the Business Growth Potentials of Regional Businesses. Available at ResearchGate
CONFERENCE PRESENTATION
- Presenter, Taylor’s University Research Colloquium (2016)
- Presented research findings in conjunction with PhD study
- Participated in academic discussions with faculty members
CERTIFICATIONS
- Train The Trainer (HRDF)
SKILLS
- Quantitative Research & Data Analysis (SPSS)
- Academic Writing & Literature Review
- Teaching & Facilitation
- Digital Marketing & Content Development
- Critical Thinking & Structured Problem Solving
LANGUAGES
- English: Intermediate
- Bahasa Malaysia: Advanced
REFERENCES
Available upon request
No comments:
Post a Comment