What is pss - for lit rev

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31/07/2027

Certainly. Since this is for a DBA literature review, I'll write it in a formal academic style with a logical progression from the broader concept to your study. I'll also use foundational literature and keep the discussion focused on Perceived Supervisor Support (PSS) rather than Perceived Organizational Support (POS).

2.4.1 Definition of Perceived Supervisor Support

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Recommended APA 7 References

Eisenberger, R., Huntington, R., Hutchison, S., & Sowa, D. (1986). Perceived organizational support. Journal of Applied Psychology, 71(3), 500–507. https://doi.org/10.1037/0021-9010.71.3.500

Kottke, J. L., & Sharafinski, C. E. (1988). Measuring perceived supervisory and organizational support. Educational and Psychological Measurement, 48(4), 1075–1079. https://doi.org/10.1177/0013164488484024

Rhoades, L., & Eisenberger, R. (2002). Perceived organizational support: A review of the literature. Journal of Applied Psychology, 87(4), 698–714. https://doi.org/10.1037/0021-9010.87.4.698

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I have one suggestion before we continue with Section 2.4.2. Since your study uses PSS as a mediator, I recommend that we introduce Social Exchange Theory (SET) in the next subsection rather than in the definition.

 That keeps 2.4.1 focused on "what PSS is," while 

2.4.2 explains "why PSS influences employee performance." This separation usually makes the literature review clearer and more persuasive.

Norsanina.blogspot.com

Sub section - SET

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05/08/2026

Yes. Since this is a DBA thesis, I would separate the theory from the empirical relationship. This gives your literature review a stronger academic flow.

I recommend this structure:

2.4 Perceived Supervisor Support

2.4.1 Definition of Perceived Supervisor Support ✅ (completed)

2.4.2 Social Exchange Theory

2.4.3 Perceived Supervisor Support and Employee Performance

2.4.4 Aspects of Perceived Supervisor Support

2.4.5 Perceived Supervisor Support as a Mediating Variable

Notice the flow:

What PSS is → Why it works (theory) → Evidence that it works → What supportive supervisors actually do → Why PSS mediates your model.

That is the order most examiners expect.

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2.4.2 Social Exchange Theory

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2.4.3 Perceived Supervisor Support and Employee Performance

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APA References

Blau, P. M. (1964). Exchange and power in social life. Wiley.

Eisenberger, R., Huntington, R., Hutchison, S., & Sowa, D. (1986). Perceived organizational support. Journal of Applied Psychology, 71(3), 500–507. https://doi.org/10.1037/0021-9010.71.3.500

Kottke, J. L., & Sharafinski, C. E. (1988). Measuring perceived supervisory and organizational support. Educational and Psychological Measurement, 48(4), 1075–1079. https://doi.org/10.1177/0013164488484024

Rhoades, L., & Eisenberger, R. (2002). Perceived organizational support: A review of the literature. Journal of Applied Psychology, 87(4), 698–714. https://doi.org/10.1037/0021-9010.87.4.698

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One recommendation for your overall thesis: I think your Chapter 2 is beginning to show a clear narrative. You started with technological transformation, moved to employee performance, and now to Perceived Supervisor Support. 

The next step is to write Section 2.5 Organizational Factors in a way that naturally connects to PSS. That connection will make your mediation model feel like a logical progression rather than a set of separate variables, which is exactly what examiners tend to appreciate in a DBA literature review.

Norsanina.blogspot.com