Module - Human Resource Management


# Introduction to Human Resource Management

**Course Code:** HRM101
**Level:** Diploma
**Credit Hours:** 3 Credit Hours
**Duration:** 14 Weeks (1 Semester)

## Course Description

This course introduces students to the fundamental concepts and practices of Human Resource Management (HRM) in organizations. Students will explore the roles and functions of HR departments, including recruitment, selection, training, performance management, compensation, employee relations, and workplace ethics. The course emphasizes practical understanding of HR functions in modern organizations.

The module is suitable for diploma students in business, management, administration, and related fields.

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# Course Learning Outcomes (CLO)

By the end of the semester, students should be able to:

1. Explain the functions and importance of Human Resource Management.
2. Describe the process of recruitment, selection, and employee placement.
3. Identify training and employee development strategies.
4. Explain performance appraisal and compensation systems.
5. Discuss employee relations, workplace ethics, and labor issues.
6. Apply basic HRM concepts to workplace situations and case studies.

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# Weekly Teaching Plan

| Week | Topic                            | Subtopics                                             | Suggested Activities               |
| ---- | -------------------------------- | ----------------------------------------------------- | ---------------------------------- |
| 1    | Introduction to HRM              | Definition, objectives, evolution of HRM              | Class discussion                   |
| 2    | Roles of Human Resource Managers | Strategic HRM, HR functions, organizational structure | HR department case study           |
| 3    | Human Resource Planning          | Workforce planning, job analysis, job description     | Drafting job descriptions          |
| 4    | Recruitment                      | Internal vs external recruitment, recruitment methods | Recruitment advertisement activity |
| 5    | Selection Process                | Interviews, testing, hiring procedures                | Mock interview                     |
| 6    | Employee Orientation & Training  | Induction, training methods, employee development     | Training plan exercise             |
| 7    | Performance Management           | Appraisal systems, KPIs, feedback                     | Performance evaluation simulation  |
| 8    | Midterm Assessment               | Written Test / Quiz                                   | Midterm                            |
| 9    | Compensation & Benefits          | Salary, incentives, allowances, rewards               | Compensation discussion            |
| 10   | Employee Relations               | Communication, discipline, grievance handling         | Workplace conflict role-play       |
| 11   | Labor Laws & Ethics              | Employment Act basics, workplace ethics               | Ethical dilemma discussion         |
| 12   | Workplace Safety & Health        | Occupational safety, employee wellbeing               | Safety case analysis               |
| 13   | Contemporary HR Issues           | Remote work, diversity, AI in HR                      | Group presentation                 |
| 14   | Final Presentation               | HR case study presentation                            | Final assessment                   |

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# Teaching & Learning Methods

* Lectures
* Group discussions
* Case studies
* Role-play simulations
* Mock interviews
* Presentation activities
* Problem-solving exercises

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# Assessment Structure

| Assessment                       | Percentage |
| -------------------------------- | ---------- |
| Class Participation & Attendance | 10%        |
| Individual Assignment            | 15%        |
| Group Project / Case Study       | 20%        |
| Oral Presentation                | 20%        |
| Midterm Test                     | 15%        |
| Final Examination                | 20%        |

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# Suggested Assignment Topics

### Individual Assignment

* Preparing a job description
* Recruitment and selection analysis
* Employee motivation reflection

### Group Assignment

* HR challenges in modern organizations
* Workplace conflict management case study
* Employee retention strategies

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# Recommended Textbooks

## Main Textbook

### Human Resource Management

A foundational textbook widely used for diploma and undergraduate HR courses, covering both traditional and modern HR practices.

Official publisher:
[Pearson Education](https://www.pearson.com/?utm_source=chatgpt.com)

---

## Additional Recommended Textbooks

1. Human Resource Management: Gaining a Competitive Advantage
   Strong focus on strategic HRM and organizational competitiveness.

2. Fundamentals of Human Resource Management
   Suitable for diploma-level learners and beginners.

3. Armstrong's Handbook of Human Resource Management Practice
   Widely respected practical HR reference.

4. Managing Human Resources
   Useful for employee relations and practical HR applications.

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# Recommended Software/Tools

* Microsoft Word
* Microsoft Excel
* Microsoft PowerPoint
* Google Workspace
* Canva
* HRIS demonstration software (basic exposure)

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# Suggested Final Exam Format

| Section                    | Marks |
| -------------------------- | ----- |
| Multiple Choice Questions  | 20    |
| Short Answer Questions     | 20    |
| Case Study Analysis        | 30    |
| Structured Essay Questions | 30    |

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# Suggested Teaching Philosophy

For diploma students, Human Resource Management should be taught with emphasis on:

* practical workplace application,
* communication and interpersonal skills,
* role-play and simulations,
* understanding real organizational situations,
* balancing theory with employability skills.

Students tend to engage better when lessons connect directly to:

* future workplace experiences,
* job interviews,
* leadership situations,
* workplace conflict,
* career preparation.

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# Suggested Classroom Activities

* Mock recruitment interviews
* Resume screening exercise
* Employee counseling role-play
* Workplace conflict simulation
* Team-building activities
* HR policy discussion
* Performance appraisal workshop

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# Recommended Supplementary Resources

## Professional HR Bodies

* [Society for Human Resource Management (SHRM)](https://www.shrm.org/)
* [Chartered Institute of Personnel and Development (CIPD)](https://www.cipd.org/?)

## Malaysian Context

* [Ministry of Human Resources Malaysia](https://www.mohr.gov.my/?)
* [Employment Act 1955 Information](https://jtksm.mohr.gov.my/?)

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# Suggested Course Outcome

By the end of the semester, students should be able to:

* understand the basic structure of HR departments,
* communicate professionally in workplace settings,
* recognize employee management challenges,
* appreciate ethical workplace behavior,
* prepare for future supervisory or administrative roles.


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